Other Programs

Not necessarily, but as of , Social Security sends your completed Extra Help application once they have determined your Extra Help eligibility to your state Medicaid agency to start the application process for Medicare Savings Programs. Each state has its own eligibility rules for the MSPs. This means you may have to provide more information to be eligible for an MSP. Unless you tell them not to, Social Security will send your completed application to start the MSP application process, regardless of whether your application was accepted or denied for Extra Help.

This is because in some states you may qualify for MSP even if you are denied Extra Help for financial reasons. Q: Which kinds of documentation must I submit with my Extra Help application form? You do not need to provide copies of any documents such as checking account statements, tax returns, or paycheck stubs as proof of eligibility for Extra Help.

Eligibility Criteria:

Your declaration of income and resources is accepted for the Extra Help application process. Social Security will compare your answers on the application with other federal agencies' records to confirm your information. Q: Do I need to report in-kind support things I am given to help me get food or shelter or the cash value of my life insurance policy?

As of , the Social Security Administration no longer counts in-kind maintenance or support as income on the Extra Help application.

This means that you do not need to report the monetary value of shelter and food help you get from family members or caregivers as income. Also, you no longer have to report the cash surrender value of your life insurance policy the amount you could have gotten if you cashed in your life insurance.

Note: Some states still count life insurance cash value and in-kind support as income and resources in determining Medicare Savings Program MSP eligibility. Knowing the rules in your state will help you gather the information your state Medicaid eligibility office needs to make a decision about your eligibility for Medicare Savings Programs. Q: Is there any place I can go to talk with someone about my situation?

Find Local Resources

Visit www. Q: My mother does not speak English. Can she fill out the application form in her own language? Applications for the Extra Help are available in Spanish, as well as English. In addition, instruction sheets are available in 14 different languages for side-by-side comparisons with the English version of the applications and interactions with your clients.

Answers to questions on application forms must be submitted in English, however. Q: What happens if I do not answer every question on the application form?

Social Security will accept incomplete paper applications. Online applications must be complete in order to be accepted. If you submit an incomplete paper application, Social Security will then contact you—or the contact person you listed in the application—by phone or in writing if they are unable to make contact by phone to help you complete the form. But be sure to put at least your name, Social Security number, and telephone number on the application so that they know where to contact you.

Q: If someone calls me and says they are from the Social Security Administration, how do I know it's a legitimate call?


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If someone calls you for more information necessary to complete the form, be sure this person is actually from the Social Security Administration. If you are at all suspicious about a call from someone claiming to be from SSA, hang up and call SSA at to find out if the call was legitimate.

Work permit: How to apply

Learn more about Medicare Part D. If you need more assistance paying for your prescriptions under Medicare Part D, you may qualify for the Extra Help program.


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Medicare coverage outside the United States is limited. Learn about coverage if you live or are traveling outside the United States. If you have Original Medicare and have a Medigap policy , it may provide coverage for foreign travel emergency health care. Learn more from this fact sheet about Original Medicare outside the United States. Ask us any question about the U.

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